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Painful feet while on ski-lift!

Painful feet while on ski-lift!

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Started by Shamp00 in Ski Hardware - 99 Replies

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Snowb4ndit
reply to 'Painful feet while on ski-lift!'
posted Nov-2009

I'm five foot and a size 5. My ski boots are a 23?
Take Life With A Pinch Of Salt... A Wedge Of Lime, & A Shot Of Tequila :-)

Trencher
reply to 'Painful feet while on ski-lift!'
posted Nov-2009

snowb4ndit wrote:I'm five foot and a size 5. My ski boots are a 23?


You might even fit in a 22.0 shell, but everyone is different.

Trencher


because I'm so inclined .....

Shamp00
reply to 'Painful feet while on ski-lift!'
posted Nov-2009

the fact that the shop told me the boots were a different size to what they actually are doesn't fill me with confidence. My toes can feel the edge when I stand up, but not when I squat in a skiing position which is all the shop were interested in but I'll be getting a second opinion hopefully tomorrow.

I only paid £99 for the original head boots and these were swapped so if I can get half that back by selling these if they're no good for me, it won't be a disaster. At least I have learned not to use that shop again!

Cem
reply to 'Painful feet while on ski-lift!'
posted Nov-2009

not sure if i responded to this much earlier on but i don't have time to read 13 pages right now

the shell check is most certainly not out dated unless you own/work for a shop who does not take boot fitting seriously, i was told a year ago by one shop owner that he didn't shell check as when you had been fitting boots as long as he had you knew how they all fit

anyway, a UK size 5 is around 24.0/24.5 in direct old school mondo, but most of the boots these days are so oversized that to get any kind of fit you end up going down one shell size looking for something between 10mm really tight) and 25mm (very generous) behind the heel with your toes brushing ther front of the shell (liners removed)

be wary about threatening leagal action, the sale of goods act is there to protect you but also the retailer, novice or not YOU left the store with the boots therefore you are deemed to have accepted them, all they have to do is prove that they followed a proceedure (may not be the right proceedure) and trading standards will support them, i had this situation when a client was less than truthful about their ability a few years ago, the boot was the correct size but they had pain, only after a long battle did we find that the 14 weeks thay had written on their fitting chart (and signed for) actually meant 14 hours at an indoor slope...they couldn't even bend the boot far enough not to be in the back seat.

did the shop use a fit card, we use them all the tiem to protect the customer and ourselves it is a written record of what was done, the shell check, why it was done etc etc.

do the shell check, if it is outside the parameters shown, return the boots and ask (nicely) for a full refund as the boot is not suitable due to its size, then go and find a boot fitter rather than a seller

good luck

Topic last updated on 30-November-2009 at 08:01