A tale of good customer service

Yes, Its like people love to moan. People praise much less. I always make a point of reviewing accommodation on Trip Advisor. Hotels need good reviews!

Wanderer wrote:I must get on to Fila. My lovely bright Yellow jacket is beginning to fray at the cuffs. I mean, it is only about 15 years old :shock: :shock: :shock:

Seriously, it is great to hear positive stories of good customer service :-). Well done to Europa and well done to you Lynn for giving them the well deserved praise :wink:

Blimey
I haven't seen fila gear since the glory days on the terraces early 80's

Tony_H wrote:

Wanderer wrote:I must get on to Fila. My lovely bright Yellow jacket is beginning to fray at the cuffs. I mean, it is only about 15 years old :shock: :shock: :shock:

Seriously, it is great to hear positive stories of good customer service :-). Well done to Europa and well done to you Lynn for giving them the well deserved praise :wink:

Blimey
I haven't seen fila gear since the glory days on the terraces early 80's

Here it is:


It was an emergency purchase in Italy around 1997. When my dirt-cheap onesy :oops: disintegrated on a trip, I had to but some gear. This jacket was the official Italian ski team colours that year but as the season was nearly over and the outfit would be changed the following year, they had it on sale at half price. It was still quite expensive - €150 back then :!: but it has served me extremely well. It has held its colour :roll: , its really warm and breathable - it must have been leading edge technology at the time :shock: . More importantly, my mates love it as they can see me for miles on the mountain :wink: . In fact, any suggestion that I might upgrade is met with horror: "how will be find you if you in a different jacket?" :lol:

I think your jacket pre dates the euro!
I'm so sad I did a currency converter and it would have been around 290440.26 lire!

I have one friend who constantly takes the mickey as I like to wear bright colours on the slopes. He didn't ski with us in champoluc, but on the last day I wore all black and got told off by the rest of the group as they wouldn't be able to spot me!!!

You stick to your bright colours Wanderer. Visionary back in 97 ;-)

Wanderer, Yellow is coming back in as a colour for ski wear I understand. Just goes to show that if you hang on to something long enough it will come back into fashion!

My OH wanted to buy yellow trousers this year but I pointed out that with his black jacket he would look like a wasp, so he opted for bright green (I am not sure that is an improvement) :shock: but we can see him for miles :D

Dids1 wrote:I think your jacket pre dates the euro!
I'm so sad I did a currency converter and it would have been around 290440.26 lire!

Dids. You are absolutely right - it was pre-Euro. I remember paying the equivalent of IR£120 for it and the Lira equivalent would have been about L300,000 :shock: :shock: :shock: It nearly makes you nostalgic for the old currencies. On the other hand, the amount of zeros often required some mental calculations to work out whether a jacket was a bargain €50 or a rip-off €500 :shock: :shock:

felthorpe wrote:Wanderer, Yellow is coming back in as a colour for ski wear I understand. Just goes to show that if you hang on to something long enough it will come back into fashion!

My OH wanted to buy yellow trousers this year but I pointed out that with his black jacket he would look like a wasp, so he opted for bright green (I am not sure that is an improvement) :shock: but we can see him for miles :D

Why bother with black at all, and mix the green and yellow?