iplanet77 wrote:
This is exactly what we experienced in Austria. In that resort the boot fitters knew little to no English, so no discussion was possible.
...
The boots I had in Austria were agony to walk in, although the boot fitters hadn't showed us to loosen the clasps when walking
I think you're possibly shooting at the wrong target there, the shop ought to be sending you out with equipment that fits and is suitable for your level but it's the duty of the instructor to make you're you know how it all works. This is pretty basic instructor training, first morning stuff :D As an instructor you're the guy with the clients on the mountain and it's down to you to ensure they're OK with kit and basic issues like slapping sun cream on.