we ended up missing our flight from
Grenoble to Gatwick on Sat afternoon.
Apparently our first transfer bus got stuck and our second didn't bother to use snow chains to get up so was not only 2 hours late, we had to dig it out when it stopped, wheel our own luggage a quarter of a mile into the village and watch the bus slide into a local snowchained ski bus (whose driver put ours in his place!!)
The journey down was very hairy, with the bus loosing one snowchain at one point. The bus company obviously only employ clowns but didn't see the words Gerry Cottle in brackets after its real name, Savioe Travel.
SkiBeat mentioned it was a chartered flight, so it would wait. But it didn't for very long and besides knowing this, they only told us just before we arrived at the airport, an hour after its departure.
The only offer we had was a flight to
Manchester leaving in 30 mins and they were "trying" to arrange a coach transfer to Gatwick. No time to decide whether to book onto an EasyJet flight to Gatwick, but then again that would have cost £360 for the four of us and we had no guarantee of getting a remaining seat.
We took the Manchester flight, which took off 2 hours late as it continued to wait for our other passengers (shame the original flight didn't wait for that long, we would have made it!!)
Got into Manchester at about 9.30pm and the bus got us to Gatwick at around 1.30am to collect car and the head back up to Herts for about 3am!
I only have 2 gripes as I think the weather was bad enough to create some serious problems (including an avalanche that delayed one bus of passengers)
That is contracting a local coach company who did not even use, or know how to use snow chains. I believe we could have had made our flight if it wasn't for this (especially as the roads deteroriated in those wasted 2-3 hours).
The second is SkiBeats lack of communication and opt to play the numbers game with passengers (I was fortunate to be on the Manchester flight, but presumabley later coaches would have been dropped at the airport with no way home (and Grenoble is not a large airport!!)
I had a fantastic time in one of their catered chalet, but these two points will mean I will question whether this company is worth the premium!