OldAndy wrote:I do wonder if some of the perceived difference in customer service standards is purely a language thing?
In part for sure, also in part the American reliance on tips in the service industry to supplement poor wages.
In my experience tho the other side of the pond there appears to be more of a willingness to help, it is blindingly obvious no matter what language you speak if someone is a beginner/child/scared/uncomfortable as body language is not country specific, the American/Canadian contingent seem proactive in these circumstances rather than impatient.
There are of course exceptions both sides of the Atlantic.