Scansports website

RoseR wrote:Beanie hats are great, bobble hats noooooooooo. The bobble slows you down. :lol:

No chance. Not when you set it in dynamic positioning mode.
Anyway, you're a boarder so what do you know, apart from ridiculously big pants.

Tony_H wrote:

RoseR wrote:Beanie hats are great, bobble hats noooooooooo. The bobble slows you down. :lol:

No chance. Not when you set it in dynamic positioning mode.
Anyway, you're a boarder so what do you know, apart from ridiculously big pants.

You've never seen my pants. Only a part time boarder :lol:

:lol:

Tony

I couldnt really get a good look at the way your son wears his hat. Do you think you could post a few more pictures of him, I think I need to see at least 5 :wink: more photos to be able to give a full and frank review of his hat wearing. maybe just wearing the hat without the other stuff distracting from it? hahahahahaha :lol:

Anyway I thought you wore a helmet?

K

karen72 wrote:Tony

I couldnt really get a good look at the way your son wears his hat. Do you think you could post a few more pictures of him, I think I need to see at least 5 :wink: more photos to be able to give a full and frank review of his hat wearing. maybe just wearing the hat without the other stuff distracting from it? hahahahahaha :lol:

Anyway I thought you wore a helmet?

K

No, and no )

I have a dislike of helmets, and will probably only wear one when it becomes compulsary. A couple of my mates wear them, and one in particular has a nicely styled one. I just think it looks like the motorbike is missing.

What you want is a Sweet helmet, it actually feels like I am not even wearing one.

I just stole the image of the snow and rock website, this is not actually me (same helmet, mind).

It looks like I am the next victim of scansports.co.uk !!
As quoted by one of the people from their shop with the same name, but claims to be no part of the internet business “customer service, what’s that !!” there telephone number even appears on my Visa bill hhhhmmmm !!

I placed an order with them for a helmet on 3-1-08, terms and conditions on their website, say 2-3 days delivery. Still no sign of it now !! As per other posting on this forum, they have no telephone customer support and no one will ever answer the phone and as I said above the shop with same name, claim to know nothing about the internet side of the business and they themselves, are not able to telephone them !! The sales person told me I was one of 15 people who were having similar problems that had called him that day, It was only 12:30 when I called !!

Scansports have lots of different email address and I have tried them all without reply, except one that replied and said the following
“Thanks for your email, I am sorry you have had trouble getting in touch with our company. We no longer offer telephone support but you should have had an email response.I will pass this onto the relevant person now.”

This was the last I ever heard from them and emailing back to this same email address has been unsuccessful :-(

I understand that times are hard (credit crunch) and they cannot afford to pay someone to answer the phone or emails, but what are you meant to do when the goods you have paid for, never land on your door step ?? You cannot contact the parcel company they use, because you have no idea which company they use, or have any reference number!! So that leaves you out of pocket, with nothing you can do !!

I have now contact my credit card company, who say it will be 2-3 weeks before they are able to contact the scansports to claim the money back, it is not a great deal of money, but now is just a principle thing !!

My advice to anyone who is looking on the internet for ski gear, is try somewhere else and don’t be the next victim !!

Tony_H - Did you get a refund?

Ski&dive - You had any joy yet?

I've ordered some goggles and not had them yet